JAM Group Media
Strategic Communications & Community Engagement for Public Sector Organisations
JAM Group Media is a strategic communications, media and engagement consultancy founded by former journalists and senior communications professionals who understand that trust is earned, not manufactured.
We work with organisations that serve communities, whether that’s local authorities, policing teams, public services, charities, education providers or community-led initiatives.
Our approach combines the rigour of journalism, the creativity of modern communications and the practicality of experienced marketing professionals. We know how stories work because we’ve spent our careers telling them, scrutinising them and helping organisations communicate them effectively.
But we’re not a traditional agency.
We believe working with a communications partner should be collaborative, enjoyable and energising. We bring professionalism without bureaucracy, expertise without ego, and a genuine commitment to helping organisations make a positive difference in the communities they serve.
OUR PUBLIC SECTOR FOCUS
Our Expertise
Public trust has never been more important.
Local authorities, police forces, community partnerships and public sector organisations face increasing pressure to communicate clearly, engage meaningfully and demonstrate impact in a fast-moving and often sceptical media environment.
We help organisations:
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Build trust with local communities
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Strengthen public confidence
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Communicate complex issues clearly
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Manage reputational risk
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Increase engagement across digital channels
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Promote positive community outcomes
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Support behaviour change campaigns
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Deliver effective stakeholder communications
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Improve internal communications and staff engagement
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Build stronger relationships with local media
SPECIALIST AREAS
Powered by a team of experienced ex-journalists and communications experts, we craft tailored strategies that connect with your audience, strengthen your reputation, and elevate your brand across the right platforms for your business.
Policing & Community Safety Communications
We understand that effective policing relies on public confidence.
We support police forces, neighbourhood policing teams, violence reduction units, community safety partnerships and crime prevention initiatives with:
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Public awareness campaigns
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Community engagement strategies
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Media relations and press office support
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Crisis and reputation management
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Community confidence campaigns
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Social media strategy and content creation
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Stakeholder communications
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Officer and leadership media training
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Campaign evaluation and reporting.
We have a combined 35 years of policing sector experience so we understand the challenges.
Local Authority Communications
Local government communications require a balance of transparency, accountability and engagement.
We support councils and local government teams through:
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Strategic communications planning
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Resident engagement campaigns
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Consultation communications
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Regeneration project storytelling
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Economic development promotion
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Internal communications
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Community event promotion
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Digital content creation
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Video production and storytelling
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Executive and leadership communications
Whether communicating operational successes, community initiatives or sensitive public issues, we help ensure messages are accurate, human and trusted.
Community & Social Impact Projects
Some of the most important and impactful work happening in the UK happens at community level.
We partner with charities, social enterprises, grassroots organisations and publicly funded projects to help amplify their impact.
Our support includes:
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Funding announcement campaigns
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Community storytelling
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Stakeholder engagement
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Social value communications
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Volunteer recruitment campaigns
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Impact reporting
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Community consultation
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Local media engagement
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Digital and social content
We help organisations demonstrate outcomes, celebrate success and connect meaningfully with the people they serve.
IMPACTFUL CAMPAIGNS
Explore how we've empowered our clients with compelling communication strategies
Media Launch
National Police Association
Increased followers by
Netflix Documentary
The Fox
Impressions in a Week
History Knights
PR and Submissions
Increased Funding by
The Round Bush
Luton Pub
Growth in Customer Engagement
WHAT MAKES JAM DIFFERENT?
Media Strategy
Journalists First
Our background in journalism means we know how stories are discovered, developed and shared.
We understand audiences because we’ve spent years speaking directly to them. We know what makes a story credible, what makes a message resonate and how to communicate with clarity and integrity.
Digital Outreach
Communications With Purpose
We’re not interested in creating generic or average campaigns.
Every campaign, piece of content and communication strategy starts with one question:
“What outcome are we trying to achieve for the organisation and the community it serves?”
That focus helps us deliver communications that are meaningful, measurable and trusted.
Crisis and PR Solutions
Senior-Level Expertise
Our clients work directly with experienced professionals who have spent years operating across communications, media, marketing and stakeholder engagement.
No unnecessary layers. No endless account management structures. Just experienced senior leaders and professional people focused on delivering results.
Audience Understanding
Community-Led Thinking
We believe successful communications start with listening.
Whether we’re supporting a policing campaign, a council initiative or a community project, we prioritise genuine engagement and authentic storytelling that reflects the voices of the people affected.
Collaborative Working
A Better Client Experience
We’re serious about our work, not about ourselves.
We pride ourselves on being responsive, approachable and enjoyable to work with. We build long-term relationships because clients trust us to deliver high-quality work without making the process complicated.
Professional doesn’t have to mean corporate. Experienced doesn’t have to mean distant.
We believe great work happens when talented people enjoy working together.
OUR SERVICES
Strategic Communications
Communications strategies, campaign planning and stakeholder engagement.
Media Relations
Press office support, media outreach, reputation management and spokesperson support.
Content & Storytelling
Articles, features, case studies, campaign content, video scripts and thought leadership.
Social Media & Digital Communications
Content planning, channel management, audience engagement and campaign delivery.
Community Engagement
Consultation support, stakeholder communications and public engagement strategies.
Media Training
Interview preparation, spokesperson coaching and crisis communications support.
Campaign Development
End-to-end campaign planning, delivery and evaluation.
CLIENT STORIES
Our clients' experiences are at the core of our work. Here are some stories highlighting their journeys with us.
Threesons Hospitality Ltd.
Working with JAM Group Media has been a game-changer for us at Threesons Hospitality and The Round Bush.
From day one, they’ve taken the time to really understand our business, our customers, and what makes our pub special. Managing our social media is about driving footfall, building relationships with our local community, and keeping our brand consistent and engaging across every touchpoint. JAM absolutely get that.
They’ve helped us grow our presence online in a way that feels authentic and relevant, while also supporting us behind the scenes with everything from promoting events and offers to designing new menus and keeping our brand communications sharp and on track. Nothing slips through the cracks, they’re proactive, organised, and always thinking one step ahead.
What really sets JAM apart is their level of customer service. They’re responsive, reliable, and genuinely care about the success of our business. It feels like having an extension of our own team rather than an external agency.
National Police Association
“I highly endorse JAM Group Media for anyone looking to elevate their brand’s communication reach and external presence. JAM not only brought our communications and media strategy to life, but delivered it in a way that made a significant and immediate impact. Their skills, insight, and expertise have driven remarkable growth for us in a very short time.”
Godwin Lawson Foundation
Our collaboration with the team at JAM Group Media was such a positive experience, and we were thoroughly impressed by their exceptional professionalism, strategic insight, and, most importantly, the tangible results they delivered.
From the outset, it was clear the team took the time to genuinely understand the core of our organisation. They didn't just offer generic solutions; they deeply grasped our specific mission, the values that drive our work, and the unique challenges we faced in digital engagement. This fundamental understanding allowed them to craft a truly tailored strategy.
The most significant impact of their work was the breakthrough success we achieved in engaging with a previously unreachable segment of our target audience on LinkedIn. Their expert-led approach successfully unlocked new communication channels, leading to meaningful connections and an expansion of our professional network that had been an elusive goal for some time.
Beyond the strategic planning and execution, the support we received from JAM Group Media during key campaign moments and live events was invaluable. Their team provided proactive advice, hands-on assistance, and reassuring support both in the planning stages and throughout the execution of various initiatives. This level of dedication ensured that our events ran smoothly and maximised their impact.
We offer our highest possible recommendation for JAM Group Media. Their expertise, commitment to client success, and the concrete, measurable results they achieved for us make them an outstanding partner in the media and engagement landscape.
Spurs Supporters Trust
Martin has been deeply involved in communications and strategic leadership within the supporters' movement. He has successfully hosted several media panel events for the Tottenham Hotspur Supporters’ Trust (THST).
Furthermore, he played a central role in shaping and executing the Trust's communications strategy, ensuring the supporters' voice was heard effectively. This leadership extended to crucial, direct meetings with the board of Tottenham Hotspur Football Club, where he represented the interests of the fanbase.
Contact Us
Our mission is to help organisations communicate with clarity, credibility and purpose.
We work with people who are making a difference in their communities and help ensure their stories, services and impact are seen, understood and trusted.
Our work is about building confidence, creating connection and delivering meaningful outcomes for the people who matter most.
Use the form below to tell us a bit about you, what you’re working on, and what you’re hoping to unlock. If it feels like the right fit, we can’t wait to explore what’s possible together.
Opening Hours
Mon - Fri
Saturday
Sunday
8:00 am – 8:00 pm
9:00 am – 7:00 pm
9:00 am – 7:00 pm